Minimal call duration: 60 - 90 sec

Suggested Call Hours: Monday - Friday: 8:00am - 8:00pm

Time Zone: EST

Call limit: No cap

Concurrency cap: none

PEST CONTROL:

Tier 1 : Fixed - $59.50 | 90 sec

Call hours: Monday- Friday: 8:00am -8:00pm
                    Saturday: 8:00am - 7:00pm
                    Sunday: 9:00am - 5:00pm
Target Zip List: https://docs.google.com/spreadsheets/d/14tfAgIgF7KNPHHbsHb3ImTSs5TFAq_WWpNK9x1xSDqA/edit?usp=sharing

Tier 2 : Fixed - $49 | 90 sec

Call Limit: Open
Call hours: Monday- Friday: 10:00am - 10:00pm
                   Saturday: 10:00am - 2:00pm
                  Sunday: 11:00am - 2:00pm
GEO: https://docs.google.com/spreadsheets/d/1QcZTKkw7inlTwE5djRRky1u6uAjx3DlRcQeJ1X6RSWc/edit?usp=sharing

Tier 3 : Fixed - $35 | 60 sec

Call limits: 15 daily
Call hours: Monday - Thursday:  8:00am - 11:00pm 
                    Friday: 8:00am - 10:00pm 
                    Saturday:  9:00am - 8:00pm
                    Sunday: 10:00am - 6:00pm 
GEO: Target Zip List: https://docs.google.com/spreadsheets/d/11-Z0OgDCAJEssNgN93_Y9Whl8405YETyqBFio3aSXbw/edit?usp=sharing 

Call approval/refusal time (hold period): 7 days

Definition of a qualified call: 

• Callers interested in getting new pest control services.
• Only apartments, houses or family homes
• No commercial buildings or mobile homes
  
  
  

  Definition of an unqualified call: NO Animal Control/wildlife removal calls. No wasps and bees, bed bugs, racoons, foxes, bats, cats, chipmunks, squirrels, woodchucks, crane fly, drain flies, Grasshoppers, fruit flies -Gnats, Honeybees, aphids, snails, grubs, slugs, chiggers, or chinch bugs, lizards, maggots, mites of any kind scabies, snakes 

  *Note - The type of pests serviced will vary depending on the buyer. Please stick to the most common pest. Example list: (Ants, Spiders, Cockroaches, House Crickets, Mice, Rats, Earwigs, Silverfish, Clothes Moths, Centipedes, Millipedes, Termites)
  
  
  

WILDLIFE REMOVAL:

Tier 1: Up to $22.40 | 90 sec
Call hours: Monday - Sunday: 8:00am - 6:00pm 

GEO: Zip List: https://docs.google.com/spreadsheets/d/1p9yjSJg01FT1ENc44zT_jW-6ED6hTe-5NWSFbADDnfo/edit?usp=sharing

Definition of a qualified call: 

• Callers interested in getting Wildlife removal services.
• Accepted pests: Bats, mice, rats, squirrels, raccoons, opossums, skunks, birds, snakes, moles.
  
  

Tier 2: Dynamic - backup (based on RTB response) 
Call hours: 24/7
GEO: Zip List:https://docs.google.com/spreadsheets/d/1u1I6alTDWEGuc1FtBSLZ3zIX6PZ06saE16Pcbx_RzfE/edit?usp=sharing

Allowed types of traffic: Paid Search, SEO, Social

Prohibited types of traffic: FB Marketplace, SMS, GMB

**Restricted: Brand bidding, fake testimonials/reviews, no "same day appointment" and "free quote" verbiage allowed.

Calls might be refused upon merchant's reporting/tracking system (duplicate, duration discrepancy)

**IMPORTANT: Must add the following disclaimer at the bottom of your site

Disclaimer: [This site] is a free service to assist homeowners in connecting with local service providers. All contractors/providers are independent and [this site] does not warrant or guarantee any work performed. It is the responsibility of the homeowner to verify that the hired contractor furnishes the necessary license and insurance required for the work being performed. All persons depicted in a photo or video are actors or models and not contractors listed on [this site].

**If you are planning to use verbatim like 24/7 services or Same- Day Service it is required to add the following disclaimer at the bottom of your page. If not, don't use at all.

Same-day and 24/7 emergency services are subject to provider participation, location, technician availability, and demand. Availability is not guaranteed and may vary by market and appointment capacity.

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